The Verdict is in: Digital Transformations Aren’t Going Away
Digital technology’s ever-widening and deepening impact on the way we live is flowing on to the way we work, and the way customers want companies to meet their wants and needs. Competitive pressures mount as rival companies use digital technology’s reach and capabilities to continually chip away at the layers of cost, inconvenience and time that stand between them and their customers. Each innovation rewrites the rules of doing business and becomes the standard for everyone else. When the old rules can no longer enable the enterprise to compete effectively or efficiently; when even the most change-resistant manager has a hard time denying the need to adapt to the digitally-connected world, it is time to face the digital transformation . And so the digital transformation project is conceived, then planned, developed and implemented: smart people making the smart decision to reinvent the organisation in order to survive and thrive. A digital transformation is an extensive, and expens...